Robert Deignan is a businessman and entrepreneur and the co-founder and Chief Executive Officer (CEO) of ATS Digital System (ATS). The company focuses on digital support for worldwide consumers. The solutions offered cover a variety of concerns and are remotely administered.
Mr. Deignan is a native of Fort Lauderdale, Florida and his educational background includes a full ride football scholarship at Purdue University where he earned a degree in Organizational Leadership. He played professional football briefly in Miami with the Dolphins and in New York with the Jets. After his football career ended in 1998, Deignan ventured along the entrepreneurial path and co-founded Fanlink, Inc.
The idea for ATS came from his work at a company that developed and sold Anti-Malware Software. The software was available on a trial basis and it could be purchased after 15 days if the customer was happy with it. After having problems with the purchased installation, the company began to utilize a phone number customers could call to report problems and seek solutions. They found the solution and that was for an in-house technician to remotely connect to the customer’s computer and remove the roadblocks that was hindering the installation. Recognizing it was a very successful method to fix a customer’s computer and keep it running efficiently.
Deignan and his partners saw the remote repair option as a great opportunity to help consumers with technological difficulties. The idea for ATS was born. Mr. Deignan likes to start his day early and usually with a workout at the gym. After some gym time, he makes coffee and spends some time with his young son before beginning his work day. He arrives at his office by 8:30 and begins his assessment of the day including yesterday’s activities. He answers emails and completes any leftover tasks from the day before. He brainstorms new ideas with his business partners and interfaces with his team before heading home for the day.
He is most excited about the remote technology fix. As more consumers realize it is not necessary to bring a computer to its point of sale for repair when it is running slow, nor hire a technician to come to the house to do the job, the remote technology fix is expanding.